escalation — escalation tiered troubleshooting approach escalation, git-review, community, escalation tiered troubleshooting approach, ide skills, escalation Haiku Sonnet Opus levels, Claude Code, Cursor, Windsurf

v1.0.0
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About this Skill

Ideal for Technical Support Agents requiring structured issue resolution and escalation procedures. Escalation is a tiered troubleshooting process using Haiku, Sonnet, and Opus levels to efficiently resolve issues in a structured manner.

Features

Utilizes Haiku tier for initial troubleshooting attempts
Employs Sonnet tier for intermediate issue resolution
Leverages Opus tier for complex, cross-cutting problems
Ensures never skipping tiers with a sequential escalation approach
Allows one attempt per tier before escalating to the next level
Supports exception handling for tasks requiring Opus level expertise

# Core Topics

eysenfalk eysenfalk
[0]
[0]
Updated: 3/8/2026

Agent Capability Analysis

The escalation skill by eysenfalk is an open-source community AI agent skill for Claude Code and other IDE workflows, helping agents execute tasks with better context, repeatability, and domain-specific guidance. Optimized for escalation tiered troubleshooting approach, escalation Haiku Sonnet Opus levels.

Ideal Agent Persona

Ideal for Technical Support Agents requiring structured issue resolution and escalation procedures.

Core Value

Empowers agents to progress through Haiku, Sonnet, and Opus tiers for efficient issue resolution, utilizing a structured approach to troubleshooting with junior-coder, coder, and senior-coder expertise, ensuring never to skip tiers and always attempting the next tier first.

Capabilities Granted for escalation

Escalating issues through Haiku and Sonnet tiers before reaching Opus
Implementing a structured troubleshooting approach for technical leads and developers
Resolving cross-cutting issues by starting directly at the Opus tier

! Prerequisites & Limits

  • Requires adherence to the tiered escalation structure
  • Each tier allows only one attempt before escalation
  • Exceptions apply for tasks known to require Opus-level expertise
Labs Demo

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escalation

Install escalation, an AI agent skill for AI agent workflows and automation. Works with Claude Code, Cursor, and Windsurf with one-command setup.

SKILL.md
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Model Escalation

Escalation Tiers

Haiku (junior-coder, docs, explainer, optimizer)
  ↓ on failure
Sonnet (coder, tech-lead, reviewer, qa, architect, explorer)
  ↓ on failure
Opus (senior-coder, planner, red-teamer)

Never Skip Tiers

  • ALWAYS try the next tier first before jumping to Opus
  • Haiku → Sonnet → Opus (never Haiku → Opus directly)
  • Each tier gets ONE attempt before escalation
  • Exception: if the task is known to require Opus (architecture, cross-cutting), start there

Escalation Signals

Escalate to the next tier when:

  • Test failures: Agent's code fails tests and agent can't fix in one retry
  • Clippy warnings: Agent introduces warnings it can't resolve
  • Wrong output schema: Agent produces output that doesn't match expected format
  • Tech-lead BLOCKED twice: Tech-lead rejects the same agent's work twice on the same task
  • Task timeout: Agent exceeds expected completion time by 2x
  • Repeated hook blocks: Agent triggers enforcement hooks 3+ times on the same operation

Do NOT Escalate When

  • Task is simply large (break it down instead)
  • Agent needs more context (add skills/instructions instead)
  • Infrastructure error (retry, don't escalate)
  • First-time failure on a reasonable task (retry once at same tier)

Escalation Protocol

  1. Diagnose the failure (see capability-diagnostic skill)
  2. Determine if it's a model capability issue (Step 3 of diagnostic)
  3. If yes: re-assign task to next tier agent with original prompt + "Previous attempt failed because: [reason]"
  4. If no: fix the actual issue (context, tools, spec) and retry at same tier

Tracking

  • Log escalations to claude-mem: "Escalated [task type] from [tier] to [tier] because [reason]"
  • After 3+ escalations of the same task type → update agent-routing defaults
  • The optimizer agent reviews escalation patterns periodically

FAQ & Installation Steps

These questions and steps mirror the structured data on this page for better search understanding.

? Frequently Asked Questions

What is escalation?

Ideal for Technical Support Agents requiring structured issue resolution and escalation procedures. Escalation is a tiered troubleshooting process using Haiku, Sonnet, and Opus levels to efficiently resolve issues in a structured manner.

How do I install escalation?

Run the command: npx killer-skills add eysenfalk/git-review/escalation. It works with Cursor, Windsurf, VS Code, Claude Code, and 19+ other IDEs.

What are the use cases for escalation?

Key use cases include: Escalating issues through Haiku and Sonnet tiers before reaching Opus, Implementing a structured troubleshooting approach for technical leads and developers, Resolving cross-cutting issues by starting directly at the Opus tier.

Which IDEs are compatible with escalation?

This skill is compatible with Cursor, Windsurf, VS Code, Trae, Claude Code, OpenClaw, Aider, Codex, OpenCode, Goose, Cline, Roo Code, Kiro, Augment Code, Continue, GitHub Copilot, Sourcegraph Cody, and Amazon Q Developer. Use the Killer-Skills CLI for universal one-command installation.

Are there any limitations for escalation?

Requires adherence to the tiered escalation structure. Each tier allows only one attempt before escalation. Exceptions apply for tasks known to require Opus-level expertise.

How To Install

  1. 1. Open your terminal

    Open the terminal or command line in your project directory.

  2. 2. Run the install command

    Run: npx killer-skills add eysenfalk/git-review/escalation. The CLI will automatically detect your IDE or AI agent and configure the skill.

  3. 3. Start using the skill

    The skill is now active. Your AI agent can use escalation immediately in the current project.

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